Leave your card at home. Pay quickly and securely.

  • Why use your mobile phone to pay in stores?

    You have your mobile phone on hand almost all the time. When you go out to lunch with co-workers, you don’t have to take your wallet along or fish it out of your purse or backpack.


    Just a few seconds after you add your Equa bank payment card to your Apple Wallet or Google Pay, you can go to the nearest store and see how easy it is to pay with your mobile phone.

  • I have an Android and want to use Google Pay

    First, you need to add your card to the Google Pay app, which you can download from your Google store. You also need to have Android 5.0 or higher and NFC technology in your phone (Near Field Communication). Then:


    1. Open Google Pay and click on Continue.

    2. Take a photo of your card into the frame and fill in the rest of the information.

    3. Confirm your card through a text message or e-mail.


    And that’s it! Your card is now registered in Google Pay and you are ready to go shopping.


    You can use the Google Pay service wherever you see these symbols:


      



    Watch how to add your card:​​​​​​​



  • How to pay in stores with Google Pay

    Payments up to CZK 500:

    1. Turn on your mobile phone screen (it doesn’t have to be unlocked) and then hold your phone over the payment terminal.

    2. Wait for the payment to go through. You’ll get a transaction confirmation in the app.

    3. In some cases, for example with older payment terminals, you will be asked to enter a PIN code on the terminal to increase security.

    4. If you don’t unlock your phone during three consecutive payments, you will be asked to unlock your screen during the fourth transaction and to hold your phone over the payment terminal again.


    Payments over CZK 500:

    1. Unlock your screen using your passcode (numerical code, Pattern password or fingerprint) and hold your phone over the payment terminal.

    2. Wait for the payment to go through. You’ll get a transaction confirmation in the app.

    3. In some cases, for example with older payment terminals, you will be asked to enter a PIN code on the terminal to increase security.

    4. If your screen is lit up but locked when you hold your phone over the payment terminal, you will be asked to unlock it with a passcode. Then hold your phone over the terminal again and the payment will take place.

  • Frequently Asked Questions

    Do you have other questions about paying with your mobile phone? You might find your question and the answer below.


    Do I have to have Internet access in my phone to pay?


    No. You only need Internet access when you add your card to Google Pay. Occasionally when you’re paying the transaction might not synchronize. We recommend occasionally connecting to the Internet to ensure the reliability of these payment methods.


    I’m having trouble adding my card to Google Pay


    Make sure your mobile phone supports NFC technology (in phone settings) and that you’re connected to the Internet. Adding a payment card to Google Pay works in the Czech Republic and western Europe and you can add a card to up to five devices.


    Where can I see my transaction?


    You can find an overview of all of your payments in your Internet banking or Equa bank mobile app. In the Google pay app, you can only see the last ten transactions completed using the app.


    What do I do if I no longer want to use a card in my mobile phone or I want to turn off the service?

    ​​​​​​​

    You can remove a card in Google Pay by clicking on Remove next to the given card. If you aren’t going to use the phone any more or you will be giving it to another person to use, you need to remove the card in Google Pay. That does not cancel regular plastic cards.