Just 3 steps are enough:

• log in to Internet banking
• in the Card settings section, select Replace card
• select the MasterCard Gold card type + Premium or Premium Plus insurance
• After the new card is requested, the gold card will arrive at your contact address within roughly a week by regular mail
• You activate the card in Internet banking and set your own PIN. After the setting, the original standard card will be deactivated automatically
• From this moment, your gold card is active

You’ll find a more detailed procedure on how to replace your current bank card for a gold one in our directions.

Moreover, when you choose the Gold Premium Plus type of card your withdrawals from ATM are free of charge worldwide.

Together with your gold card you get, among others, insurance of your card card and personal items and travel insurance for you and your whole family.

Insurance of card and personal items

• This insurance will cover costs resulting from misuse of your payment card or loss/theft of your personal items, and enables you to buy these things again. In both cases always up to CZK 30, 000.

Travel insurance for you and your whole family

•  With a Premium card you don’t need to think about arranging travel insurance before each of your trips abroad. With the insurance which is part of the Premium card, you can travel with your whole family at any time for up to 90 days. Europe, the USA and other continents? No problem! Anywhere you go, you can relax!

Together with your Premium Plus gold card you get complete insurance of your card and personal items and Sport+ travel insurance for you and your whole family.

Insurance of card and personal items

•  The insurance will cover up to USD 50 of costs incurred by misuse of your credit card.
•  At the same time it’ll allow you to buy lost or stolen personal items again, including a stolen phone, tablet, laptop, camera or music player. All up to the amount of CZK 50, 000.

Travel insurance Sport+ for you and your whole family

•  Thanks to this insurance you can travel any time for up to 90 days. Europe, the USA and other continents? No problem! Anywhere you go, you can feel at ease even when the doing riskier sports!

Simultaneously with your gold card, you’ll also receive the MasterCard®ELITE VIP card program. With this card, you can enjoy the offers of selected restaurants, fashion shops, wellness centres and many other program partners.

Also enjoy comfort at the exclusive lounges in Terminal 1 of Václav Havel Airport and at the international airport in Vienna when you travel.

Without worries thanks to the Nonstop Alarm centre:

•  At 242 452 600 trained assistants are at your disposal, and will help you fix anything from arranging flower deliveries, information on restaurants, technical emergency services, information on the risks associated with travelling to foreign countries to arranging repair of your car.

Thanks to the MasterCard® Elite Program your travelling will be even more comfortable!

There are also some partner e-shops in the Sphere card program. When buying on the Internet, just enter the number below the bar code located on the back of your card.

You can use contactless payment in stores marked in this way:

In other stores you can pay the standard way — by inserting the card into the terminal. You can change card payment limits free of charge in your online or mobile banking.

TIP: You can also add the card to a Euro or US dollar current account. Money for withdrawals and card payments are automatically drawn from your current account in the same currency. Currencies are not converted by the exchange rate, so you save as a result.