What to do if …

  • We are ready to help

    In case of any inconvenience we are here for you.

    Please call +420 221 586 656 - our line assistance center, Europ Assistance Ltd., is available to you 24 hours a day for medical consultations and to help with any hospitalization-related issues.

    Address for correspondence related to an insurance claim is:
    Europ Assistance s.r.o.
    Na Pankráci 121
    140 00 Praha 4
    Detailed terms and conditions for Health assistance are explained on the page Documents centre in Contract no. 201R011411 and insurance conditions for insurance assistance services in no. EQUAZ-PP-1411, which governs the insurance.

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